b"4. How many shared ownership homes do you expect to complete this year (FY2020-21)? (Numeric answer)5. How many of your customers staircased in FY2019-20? (Numeric answer)a. How many of these were to 100%ownership? b. How many of these were partialstaircasing? 6. What was the average increase in the share owned on staircasing (as a % of total property value)? (Numeric answer)7. Of resales that took place within the last 5 years, what was the average length of time since initial purchase? (Numeric answer)YearsMonths 8. What was the average deposit provided by purchasers of shared ownership during FY2019-20? (Numeric answer as % of market value)9. What is the average length of lease at point of initial sale? (Numeric answer)Years 10. What is the average annual ground rent on your shared ownership properties? 11. What is the average annual service charge on your shared ownership properties? 12. How many shared owners are in arrears currently? (Numeric answer)13. How many shared owners owe more than 13 weeks' rent? (Numeric answer)14. Has the level of shared owners' arrears in the last year:a) decreasedb) stayed the samec) increased20"