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Getting a property valuation

Under the terms of your lease, a RICS certified valuation must be carried out to value your property. The share price is based on the figure contained within the valuation report and cannot be negotiated.

Your valuation is valid for 3 months, and so you should only instruct the surveyor when you are ready to buy more shares. You should also read our lease length advice at this point.

Valuation requirements

  • You need a written valuation report from an independent RICS surveyor. RICS is the Royal Institution of Chartered Surveyors.
  • Your valuation is valid for three months.
  • You pay your appointed surveyor directly and they send the report to you and us.
  • We accept a desktop valuation which is valid for 3 months if the original valuation has expired after 3 months.

To start the process see our list of recommended RICS surveyors.

If you choose an independent RICS surveyor not on our list, you will need to contact them directly. Please ask your surveyor to include a full valuation report and a sales description, including measurements. Ensure the following guidelines are adhered to when instructing your valuation:

  • The Surveyor valuer must be RICS accredited
  • The Surveyor valuer must be independent of an estate agent
  • If your property is a flat, the valuation report should be based on the open market value of the current leasehold interest of your property and should include the current unexpired lease term
  • If your property is a house, the valuation report should be based on the open market value of the freehold interest and include the unexpired lease term.
  • The Surveyor valuer should provide at least three comparable properties and sale prices from within the last six months
  • The Surveyor valuer must not be related or known to you
  • The Surveyor valuer must inspect the interior of the property and provide a full valuation report
  • Valuations carried out for bank or mortgage purposes only are not accepted
  • Metropolitan Thames Valley will require a copy of the valuation report; the date and duration of validity must be noted on the report

How do I send my valuation to you?

Please send your valuation report to the Aftersales team at or contact us on 0208 607 0550.

We will let you know once it has been approved and you are ready to move to the next step.

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